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Frequently Asked Questions

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How do I connect the Wireless Sport Earbuds to my device?

To connect your Wireless Sport Earbuds, first ensure they are charged. Then, turn on Bluetooth on your device. Remove the earbuds from the charging case, and they will automatically enter pairing mode. Look for the earbuds in your device's Bluetooth settings and select them to connect.

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Are the Wireless Sport Earbuds waterproof?

The earbuds have an IP68 water-resistant rating, making them suitable for sweat and splashes during workouts. However, they are not designed for submersion in water, so avoid exposing them to high-pressure water sources.

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How long is the battery life of the Wireless Sport Earbuds?

They offer up to 8 hours of playback time on a single charge, with an additional 40 hours available through the charging case. Battery life may vary depending on usage and volume levels.

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Can I use the earbuds for phone calls?

Yes, the Wireless Sport Earbuds feature built-in microphones that provide clear audio quality for phone calls. You can easily answer or end calls using the touch controls on the earbuds.

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What should I do if my earbuds are not charging?

If your earbuds are not charging, first ensure that the charging case is charged and clean. Check that the earbuds are properly seated in the case and that no debris is obstructing the charging contacts. If issues persist, try using a different charging cable or contact our support team.

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How do I clean my Wireless Sport Earbuds?

To clean your earbuds, use a soft, dry cloth to wipe down the exterior. For the ear tips, gently remove them and wash with mild soap and water; ensure they are completely dry before reattaching them. Avoid using harsh chemicals or submerging the earbuds in water.

We hope this FAQ has clarified any questions you may have had about the Wireless Sport Earbuds. Our goal is to provide you with all the essential information to enhance your experience and help you feel confident in your purchase. If you have any further inquiries or need additional assistance, please don’t hesitate to reach out to our support team.